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Online training for servers

Have you ever wondered how you can improve your sales skills in the restaurant industry?
Would you like to make a difference in the business you work for?
Do you want to significantly increase your income without increasing the number of hours you work?
If you answered yes to at least one of these questions, the suggestive selling training offered by HR Expert is for you!

With more than 15 years of experience in the restaurant industry, HR Expert offers training designed for servers and managers, based on proven methods used in various restaurant chains.

The benefits of our suggestive selling training

The training we offer will allow you to provide a more professional and personalized service. We not only share techniques that increase your sales by effectively offering your products to customers, we also teach you the different service procedures employed by the largest Canadian chains. Our sales techniques are concise and incredibly easy to adopt, enabling you to get a fresh start and grow from this experience.

You will see an increase in average billing;

You will grow as a server and an individual;

Your level of understanding towards customers will be higher;

You will stand out from other servers;

You will continue to improve by having access to online exchanges with your trainer following the training.

You will hold a certificate showing successful completion of the HR Expert workshop;

Training that addresses several aspects of service

Here is a non-exhaustive list of topics we cover during this training:

  • What is suggestive selling?
  • The benefits of incorporating suggestive selling.
  • The sources of failure that you could encounter.
  • The aspects you influence, such as verbal and nonverbal elements.
  • What to avoid with clients, such as preconstructed phrases and certain habits.
  • The behaviors to display with guests.
  • Procedures to sell and promote certain items, whether an appetizer or an alcoholic beverage, as well as the tools necessary to achieve a comprehensive action plan that you can use to sell or promote other items.

Putting the acquired knowledge into practice

In order to reinforce the suggestive selling training and all the related subjects, we will recommend a practical training workshop. Your participation will be required since practice is what leads to mastery.

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Stand out from other servers with HR Expert

If you want to breathe new life into your server career, you can count on our training. We are committed to your success and promise that you will quickly see many benefits.

If you have any questions about our tailored sales training for the restaurant industry, do not hesitate to contact us. We will happily answer any questions you may have.

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